FAQ

Frequently asked questions

Shipping


At Redleg Camo, we pride ourselves on having the fastest shipping in the industry! We know you want your order FAST therefore we ship stencil orders FAST!

  • In stock stencil and aerosol paint orders placed by 1pm EST (12pm CST) Monday - Thursday ship same day via USPS.
  • USPS first class generally takes 3-5 days to deliver. Tracking will be emailed if email is provided at checkout.
  • KEM400 paint kits ship directly from Sherwin Williams in Little Rock, AR via FEDEX Ground within 3-5 business days. Tracking on paint kits is not automated. Please email us for tracking no less than 5 business days after placing your order.
  • Please allow 10-15 business days for paint kits to arrive.
  • Custom storage covers ship within 3 business days.




Stencil Returns and Refunds


If you are not 100% satisfied with your order, return your unused camo stencil kit within 30 days of order date for a refund. You will be refunded the amount paid minus PayPal fees and original shipping. Please use the contact form on redlegcamo.com to let us know your issue and to receive a RA#. No returns will be accepted without an RA#. We can be contacted by email at support@redlegcamo.com or by phone @ 803-339-2266. Refunds: When you buy something from a seller online using PayPal and the transaction is ultimately refunded, the money will typically be refunded to the original payment method you used for the transaction if you used a debit card, credit card, PayPal Credit, or a balance in your Cash Account or business PayPal account. If you used a bank account linked to a personal PayPal account as the payment method for the transaction, we will attempt to refund the money to your bank account. If we are unable to do so, we will refund the money to your linked Cash Account if you have one. If you do not have a Cash Account, the money will be waiting for you to claim by using one of the available transfer methods under Receiving Funds, Holding a Balance or Transferring Funds for personal PayPal accounts. If you used a bank account linked to a business PayPal account as the payment method for the transaction, we will attempt to refund the money to your bank account. If we are unable to do so, we will refund the money to your balance in your business PayPal account. For purchases you make in a seller’s store location that you paid for using your personal PayPal account and the transaction is ultimately refunded, the money will be refunded to your Cash Account if you have one. If you do not have a Cash Account, the money will be waiting for you to claim by using one of the available transfer methods under Receiving Funds, Holding a Balance or Transferring Funds for personal PayPal accounts. For purchases you make in a seller’s store location that you paid for using your business PayPal account and the transaction is ultimately refunded, the money will be refunded to your balance in your business PayPal account. If you used Pay with Rewards to fund your transaction, your refund will be processed back as a dollar amount: depending on your card agreement with your issuer, your issuer may or may not credit your purchase back to your reward balance. If PayPal performed currency conversion for your transaction and a refund is issued: Within 1 days of the date of the original payment, PayPal’s transaction exchange rate (including a currency conversion spread) used at the time of the original payment will apply. Beyond 1 days of the date of the original payment, PayPal’s transaction exchange rate (including a currency conversion spread) on the date of the refund will apply. Money will be refunded in the currency you paid; or if we are unable to refund in the currency you paid, in your primary holding currency; or we are unable to refund in your primary holding currency, then in U.S. dollars.




What all do i need to paint my boat?


  • Air Compressor (Minimum 5 gallon recommended)
  • Paint Gun (Harbor Freight #47016 recommended. Available here or at www.harborfreight.com)
  • Redleg Camo stencil kit
  • Paint (Sherwin Williams KEM 400 paint recommended. Available here or select Sherwin Williams.)
  • Masking tape
  • Xylene
  • Acetone (to clean boat prior to painting)
  • Cleanup pan to clean stencils
  • Paint sticks




How do i prep the boat for painting?


  • Emply boat of all loose items including gas tank, battery, etc...
  • Rinse all dirt and debris build up out of the boat.
  • Wash boat with dish soap to help remove oil / grease / gas.
  • Remove any loose paint.
  • Scrub boat down with a Scotch Brite pad or equivalent.
  • Soak rag with Acetone and wipe down boat.
  • Tape up any items you do not wish to paint.
  • Paint base coat (be sure to cover high traffic areas such as floor and side rails with 2-3 coats).
  • Apply stencil starting on the front exterior area of the boat. Once finsihed with the exterior, move to the interior. To speed up the process or for those of you who plan to paint more than 1 boat, 2 sets of stencil are recommended. This way, when one stencil is soaking in cleaner, you can continue to paint.




How do i clean the stencils after use?


Redleg Camo Stencils are 100% solvent proof! We recommend using xylene or paint thinner to remove excess paint from the stencil. It is best to fully submerge the stencil in a plastic tub and let it soak for 5 minutes. After the stencil has soaked for 5 minutes, lightly brush the stencil with a soft bristle kitchen brush or similar tool. Just be careful not to damage the stencil.




Do i need to thin KEM400 paint?


KEM® 400 Enamel is a general purpose, short oil alkyd, flat enamel. It is ideal for interior and exterior application for OEM finishing or refinishing of industrial, construction, and agricultural equipment, as well as a wide array of general metal applications. Reduce with Xylene, R2K4 as needed up to 15%. For more flow and open time, use Aromatic Naphtha 100 Flash or Aromatic Naphtha 150 Flash. Use Toluol for faster flash off and in cooler temperature.




What are the paint codes for KEM400?


  • Cobblestone - F75KXA2514-1416
  • Major brown - F75KXN2515-1416
  • Hazel - F75KXN2516-1416
  • Black ops - F75KXN6577-1416
  • OD Green - F75KXH2783-1416
  • Redleg Base - F75KXA8511-1416
  • Marsh Grass - F75KXH9832-1416
  • Harvest Brown - F75KXN9834-1416
  • Xpress Base - F75KXA8238
  • Xpress Brown - F75KXN9214




What is the telephone number for Sherwin Williams to order paint directly?


501-375-7203




Are directions included with the kits?


Directions are included with the 18"x26", 28"x28, and Pro Series kits. Directions are not included with the small, 9"x12" DIY kits.




Does Redleg Camo paint boats?


No, Redleg Camo does not paint boats. However, we can assist you in finding a painter that will take care of you.




How big of a boat will a standard paint kit cover?


Our kits contain 1 gallon base, and 1/2 gallon for stencil colors. This will generally cover up to an 18' aluminum boat. We recommend doing 1 base coat, then go over high traffic areas (floor, seats, rails, etc) with 1-2 more coats. Stencils only need 1 coat.




Paint Returns


Buyer must pay return shipping to Sherwin Williams in Little Rock, AR and a 25% restocking fee. (Sherwin Williams policy, not Redleg's) Email tracking to support@redlegcamo.com when shipping back to Sherwin Williams. Please contact Redleg before making any returns. Email support@redlegcamo.com or call 803-339-2266.




What is included in the stencil kits?


All kits, besides the 9x12 DIY kits, include stencils and directions. The directions will tell you what the suggested colors are and in what order to apply the stencils. Stencil kits do not include paint. Paint must be purchased separately. Paint is available here at redlegcamo.com, or you can call Sherwin Williams to order directly. Their number is also in the FAQ section. Ordering directly may speed up paint delivery.




Does Redleg Camo have a store I can visit?


In order to keep cost down and efficiency up, Redleg Camo is online only. We also offer free shipping on most items so no-one has to burn gas!




Do i need to prime my boat before painting?


Only bare aluminum needs primer. If you're priming an entire boat, our primer kit works great. If you're only doing a small area, pick up a can or 2 of self etching primer from Lowes/Home Depot.




Do paint kits include stencils?


No, paint kits include paint only. Stencils sold separately.




I sprayed clear coat on my boat and it turned white!  Whats wrong?


If Sher-Clear clear coat is sprayed in high humidity, it will absorb moisture and make the boat look white. Once the moisture evaporates out of the paint, it will clear up. Heat will speed up the process. We suggest leaving the boat in the sun to bake. Depending on your local weather, it may take several days to clear up totally.




How do i hold the stencil against the boat so the pattern isn't blurry?


There really is no science to holding the stencil against the boat. Bottom line, do the best you can. Take your time. Also keep in mind that no paint job is perfect. You will not notice a little bit of blurring when the job is complete. Here are a few pics to help.





DOWNLOADS

KEM400 Spec sheet

Primer spec sheet

Sher-Clear spec sheet

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