Question 1

Shipping

Accepted Answer

At Redleg Camo, we pride ourselves on having the fastest shipping in the industry!  We know you want your order FAST therefore we ship stencil orders FAST! 
 
In stock stencil and aerosol paint orders placed by 1pm EST (12pm CST) Monday - Thursday ship same day via USPS.
USPS first class generally takes 3-5 days to deliver.  Tracking will be emailed if email is provided at checkout.
We offer upgraded UPS ground shipping.  UPS ground delivers in 1-3 business days in the south east.
KEM400 paint kits ship directly from Sherwin Williams in Little Rock, AR via FEDEX Ground. Tracking on paint kits is not automated.  Please email us for tracking no less than 10 business days after placing your order. 
Please allow 15-20 business days for paint kits to arrive. 
Custom storage covers ship within 5 business days.

Question 2

Return Policy

Accepted Answer

At Redleg Camo, we stand behind the quality of our products and want you to be completely satisfied with your purchase!

Returns

We offer a 30-day return policy on eligible items. You have 30 days from the date of delivery to request a return.
To be eligible for a return:
Items must be unused, uninstalled, and in original condition
Items must be returned in original packaging
Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following items are non-refundable and non-returnable:
Paint products (KEM400, primer, clear coats, and paint kits)
These items are fulfilled by Sherwin-Williams and are final sale per manufacturer policy.
Custom or special-order items (if applicable)
Used, damaged, or altered products
Note: Aerosol paint shipped directly by Redleg Camo is eligible under our standard return policy if unused.

Cancellations

Orders may be canceled before they ship
Once an order has shipped, it is no longer eligible for cancellation
Payment processing fees are non-refundable

Return Process

To initiate a return:
Email us at support@redlegcamo.com
Include your order number and reason for return
Wait for return instructions before sending your item
Returns sent without prior authorization may not be accepted.

Refunds

Refunds are issued after the returned item is received and inspected
Approved refunds will be issued to the original payment method
Please allow 3–7 business days for processing after approval

Non-refundable costs:

Original shipping charges
Payment processing fees

Return Shipping

Customers are responsible for return shipping costs unless:
The item was defective
The wrong item was shipped
We recommend using a trackable shipping service, as we are not responsible for lost returns.

Damaged or incorrect items

If your order arrives damaged or incorrect:
Contact us within 3 business days of delivery
Include photos of the issue
We will make it right as quickly as possible.

Contact info

Email: support@redlegcamo.com
Phone/Text: 1-803-339-2266 (Hours are Mon-Friday 8am-5pm EST.  Calls outside of this time will not be answered.  Please text for after hours service.)

Question 3

What are the paint codes for KEM400?

Question 4

How big of a boat will a standard paint kit cover?

Accepted Answer

Our kits contain 1 gallon base, and 1/2 gallon for stencil colors.  This will generally cover up to an 1860 aluminum boat inside and out.  If you're putting turf down on the floor and decks, you can paint an even larger boat with the standard paint kit. We recommend doing 1 base coat, then go over high traffic areas (floor, seats, rails, etc) with 1-2 more coats.  Stencils only need 1 coat.  No need to paint the bottom.  Just paint as far as you can see.

Question 5

How do i prep the boat for painting?

Accepted Answer

Emply boat of all loose items including gas tank, battery, etc...
Rinse all dirt and debris build up out of the boat.
Wash boat with dish soap to help remove oil / grease / gas.
Remove any loose paint.
Scrub boat down with a Scotch Brite pad or equivalent.
Soak rag with Acetone and wipe down boat.
Tape up any items you do not wish to paint.
Paint base coat (be sure to cover high traffic areas such as floor and side rails with 2-3 coats).
Apply stencil starting on the front exterior area of the boat.  Once finsihed with the exterior, move to the interior.  To speed up the process or for those of you who plan to paint more than 1 boat, 2 sets of stencil are recommended.  This way, when one stencil is soaking in cleaner, you can continue to paint.

Question 6

Do i need to thin KEM400 paint?

Accepted Answer

KEM® 400 Enamel is a general purpose, short oil alkyd, flat enamel. It is ideal for interior and exterior application for OEM finishing or refinishing of industrial, construction, and agricultural equipment, as well as a wide array of general metal applications.
Reduce with Xylene, R2K4 as needed up to 15%. For more flow and open time, use Aromatic Naphtha 100 Flash or Aromatic Naphtha 150
Flash. Use Toluol for faster flash off and in cooler temperature.

Question 7

Do i need to prime my boat before painting?

Accepted Answer

Only bare aluminum needs primer.  If you're priming an entire boat, our primer kit works great.  If you're only doing a small area, pick up a can or 2 of self etching primer from Lowes/Home Depot.

Question 8

Should i buy standard or XL size stencils?

Accepted Answer

Standard stencils are 18" wide by 26" tall.  XL are 28" wide x 28" tall.  Standard is best for people who are painting their boat without help.  If you have an extra set of hands you may want to consider XL stencils.  XL stencils will allow you to cover more ground and complete the job faster.  That said, any boat can be painted using standard size stencils.

Question 9

I've called several Sherwin Williams stores and no one knows what KEM400 is or can't get it.

Accepted Answer

KEM400 is a specialty product line from Sherwin Williams.  Not many stores carry it.  That is why we offer it here on our website.  KEM400 has been used for years and has a flawless record.  That is why we continue to carry it.

Question 10

How do i hold the stencil against the boat so the pattern isn't blurry?

Accepted Answer

There really is no science to holding the stencil against the boat.  Bottom line, do the best you can.  Take your time.  Also keep in mind that no paint job is perfect.  You will not notice a little bit of blurring when the job is complete.  Here are a few pics to help.

Question 11

What is included in a stencil kit?

Accepted Answer

All kits, besides the 9x12 DIY kits, include stencils and directions.  The directions will tell you what the suggested colors are and in what order to apply the stencils.  Stencil kits do not include paint.  Paint must be purchased separately.  Paint is available here at redlegcamo.com, or you can call Sherwin Williams to order directly.  Their number is also in the FAQ section.  Ordering directly may speed up paint delivery.

Question 12

Can i cancel an order before it's shipped?

Accepted Answer

Yes, you can cancel an order before it is shipped but be aware that the original WIX processing fee is non-refundable.  For detailed info about WIX processing fees, please click here.

Question 13

Do paint kits include stencils?

Accepted Answer

No, paint kits include paint only.  Stencils sold separately.

Question 14

What all do i need to paint my boat?

Accepted Answer

Air Compressor (Minimum 5 gallon recommended)
Paint Gun (Harbor Freight #47016 recommended.  Available here or at www.harborfreight.com)
Redleg Camo stencil kit
Paint (Sherwin Williams KEM 400 paint recommended.  Available here or select Sherwin Williams.)
Masking tape
Xylene
Acetone (to clean boat prior to painting)
Cleanup pan to clean stencils
Paint sticks

Question 15

Are directions included with the kits?

Accepted Answer

Directions are included with the 18"x26", 28"x28, and Pro Series kits.  Directions are not included with the small, 9"x12" DIY kits.

Question 16

How do i clean the stencils after use?

Accepted Answer

Redleg Camo Stencils are 100% solvent proof!  We recommend using xylene or paint thinner to remove excess paint from the stencil.  It is best to fully submerge the stencil in a plastic tub and let it soak for 5 minutes.  After the stencil has soaked for 5 minutes, lightly brush the stencil with a soft bristle kitchen brush or similar tool.  Just be careful not to damage the stencil.

Question 17

I sprayed clear coat on my boat and it turned white!  Whats wrong?

Accepted Answer

If Sher-Clear clear coat is sprayed in high humidity, it will absorb moisture and make the boat look white.  Once the moisture evaporates out of the paint, it will clear up.  Heat will speed up the process.  We suggest leaving the boat in the sun to bake.  Depending on your local weather, it may take several days to clear up totally.

Question 18

Does Redleg Camo have a store I can visit?

Accepted Answer

No.  We do not have a store front.

Question 19

Does Redleg Camo paint boats?

Accepted Answer

No, Redleg Camo does not paint boats.  However, we can assist you in finding a painter that will take care of you.

FREE SAME DAY SHIPPING on all in-stock orders placed by 1pm EST Mon-Thurs Have questions? Click here!

Frequently asked questions

KEM400 Spec sheet

Primer spec sheet

Clear coat spec sheet